before you begin

Volunteer Guidelines & FAQ

Ready to brighten someone's day? Here's everything you need to know: guidelines for making great cards and letters, answers to common questions, tips to make your contribution count, and examples of cards!

Remember to sign up through our form when you're ready to volunteer!

cards & letters

Cards & Letters

Writing a card or letter is the most popular way to volunteer. Follow these guidelines to make sure your cards can reach the people who need them.

What to Write

Share something about yourself – interests, a hobby, something that made you smile recently.

Include a joke, riddle, puzzle, encouraging quote, or short poem.

Describe your favorite season, holiday memory, or something beautiful near you today.

Simply say: “I’m thinking of you, and I hope this card makes you smile.”

Do's and Don'ts

✓ Do

✓ Start with “Dear Friend,” “Hello,” or another generic greeting, as facilities can’t share recipients’ names due to HIPAA privacy laws.

✓ Write legibly, preferably in large print.

✓ Keep messages uplifting, warm, and cheerful.

✓ Feel free to repeat designs because each card goes to a different resident.

✓ Sign individual cards with your first name only.

✓ Mail all cards in one outer envelope. Write your name, Brighten A Day, and your return address on the outside.

✓ Mail holiday cards at least 2 weeks before the date.

✓ Cards in other languages are always welcome.

✗ Don’t

✗ Avoid phrases like “Stay strong,” “Hang in there,” or “I know you’re lonely.”

✗ Don’t mention sickness or health, i.e. no “get well soon.”

✗ Don’t include the date, month, or year on the card itself.

✗ Don’t include your address, phone number, or email on the card.

✗ Don’t ask recipients for information, as these are one-way messages.

✗ Don’t seal individual inner envelopes because facilities need to screen cards.

✗ Don’t reference the pandemic, difficult times, or negative situations.

service hours

Volunteer Hour Verification

We provide signed verification letters for students, NHS, honor societies, and other programs. Read the requirements below before you start if you need hours verified.

1
Let us know upfront when signing up to volunteer.

We'll send you the required submission form.

2
Fill out the mandatory form

Complete it before mailing your cards.

3
Send us your post office receipt

We use this to confirm delivery and verify your hours.

4
Size requirement

Cards must be at least 4.25" × 5.5", i.e. the size of a folded 8.5"×11" sheet.

Letters must be handwritten. At this time we cannot verify hours for court-ordered community service.

faq

Frequently Asked Questions

Getting Started

Is there an age limit?

Volunteers of all ages are welcome. Young children should participate with an adult's help.

Do I need to sign up before I start?

Please fill out our volunteer form before mailing. We'll reply within 48 hours with instructions and our mailing address.

How many cards can I make?

As many as you like! There's no minimum or maximum. Each card goes to a different facility.

Cards & letters

Who do I address my cards to?

Use a generic greeting like "Dear Friend" or "Hello". Due to HIPAA regulations, facilities don't share recipients' personal information with us.

Can I repeat the same design or message?

Yes! Each card goes to a different recipient.

Do cards have to be in English?

Not at all. We serve many bilingual seniors and always welcome cards in other languages.

Groups & schools

Can groups and clubs participate?

Absolutely. We welcome school clubs, community organizations, and corporate teams. See our Get Involved page for group-specific paths.

Do you verify volunteer hours?

Yes! See the Service Hour Verification section above for the full requirements.

General

Are you a registered nonprofit?

Yes. Brighten A Day is a 501(c)(3) nonprofit. EIN: 84-4326777.

Are you fully volunteer-run?

Yes , we have no paid employees. Every program is run entirely by volunteers.

ready?

It takes just five minutes, and it means
the world to the person who receives it.